name
role
location
Josh Budimir
Technical Support IV & Mobile App SME Dearborn, Michigan1 row returned
I help field-service businesses get the most out of their software — troubleshooting the hard tickets, knowing the mobile app inside and out, and digging into the data when an answer isn’t on the surface.
About
I’ve been at RealGreen by WorkWave since 2018, supporting the software lawn care and pest control companies use to run their day. These days I’m the subject matter expert for our mobile app, which means I’m the person people come to when something in the field doesn’t behave the way it should.
A lot of my work happens in SQL — pulling records, joining tables, and tracing a problem back to the row that caused it. Before tech, I apprenticed at my dad’s company, Ted’s Marble and Tile, where I also built and ran the website.
What I do
- Technical support
- Escalated tickets, root-cause troubleshooting, and clear explanations for customers who just want it working.
- Mobile app expertise
- Go-to resource for how the field app works, how it breaks, and how to get crews back on track.
- SQL & data
- Querying and joining production data to answer questions and confirm what really happened.
- Websites
- Built and maintained the site for a family tile business; now building this one.
Timeline
- 2025–nowTechnical Support Representative IV & Mobile Application SME, RealGreen by WorkWave
- 2018Joined RealGreen by WorkWave, Walled Lake, MI
- 2016–2018AAS, Computer Information Systems — Henry Ford College
- EarlierApprentice, Ted’s Marble and Tile